What sets our office apart from other practices is our concept of “concierge optometry,” which is personalized eye care in an unhurried environment. Much like a concierge at a resort, who helps you with restaurant reservations or show tickets, our office staff can help you with little details like getting insurance authorization for your treatment, making office appointments that are convenient with your schedule, and giving you parking tips. This approach ensures that we understand and exceed our patients’ needs and goals.View transcript
Dr. Wong: I think what sets us apart from other offices and other websites is our concept of Concierge Optometry. And that's basically personalized eye care in an unhurried environment. Much like a concierge at a hotel that gets you reservations for dinner or tickets for a show, our office can help you get authorizations for your insurances, make convenient appointment office times for you, as well as tell you the best places to park in La Jolla. I think the overall emphasis of our Concierge Optometry concept is to make sure that we understand what your needs are and what your expectations are and then we strive to meet or exceed those expectations.